Ari sat down with Joey Coleman recently to talk about crafting the ideal customer experience and Joey’s new book,”Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days.”
For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans through his entertaining and actionable keynotes, workshops, and consulting projects.
As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing customer experiences. Joey shared how everyone can and should send the message to their customers that “It’s good now, but it’s going to get even better.”
There’s a bit of neuroscience, psychology, human behavioral science and some straight-up good advice on this episode. Enjoy!
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